Monday, January 26, 2009

Rising Prices... REDUX

Okay, I'm just going to throw this out there. Some people may not like it - but I feel like it needs to be addressed and that's what this blog is for.

Over the weekend, a family member of a former employee came in and complained about the price increases and the impact that it had on his order. He used to get 2 orders of Cheese Bread and 2 sides of Alfredo for a certain price (which, by the way, was NEVER full retail on the sides of sauce, but since he would always tell the staff what he paid no one ever questioned it). When he came in this weekend, he increased his order by 50%, but the total price was now twice what he was used to paying. He had a fit. Wouldn't listen to how much our costs have gone up since his sister worked for us over three years ago... didn't care that being a new location with MUCH more expensive rent was going to cost us more to operate.

NOTE: I'm editing the rest of this post since I've now had time to calm down and realize that it doesn't matter how much of a stink one person raises - I can't change the fact that costs have gone up. Those of you that come and appreciate what we do - put out high quality food for a good value - don't need the lecture. Anyone that doesn't appreciate it won't understand. Therefore it's time, energy and space wasted.

My thanks to our loyal customers that understand pricing in 2009 cannot be the same that it was in 2003.

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